Hi! I’m Jacky Huang

I'm a Director of Retention at Misen with over 5 years of CRM experience, starting my career journey from Skillshare, Away, to Misen.

My focus is on developing strategies that enhance customer engagement, improve retention rates, and ultimately drive revenue growth. I'm passionate about leveraging data-driven insights to inform strategies, testing, and optimizing campaigns for maximum impact, and collaborating with internal stakeholders to achieve common goals.

Throughout my career, I implemented and optimized various key CRM channels, including email, SMS, direct mail, and referral.

I'm excited to showcase some of my work and insights on this page. Please feel free to explore my portfolio & blog, learn more about my approach, and get in touch if you’re interested!

Check Out My Work →